New Delhi. SBI General Insurance has introduced Fastlane Claim Settlement as a value added service for its motor insurance customers. According to a statement issued by the company, as a part of this value added service, customers will have the option to settle their small value motor insurance settlement immediately. The company aims to enhance the customer experience by reducing the settlement time to a few minutes.
How to get Fastlane claim settlement facility – Speaking at the launch, Atul Deshpande, Head Claims & Digital, SBI General Insurance, said, “At SBI General, we have always focused on delivering customer-centric solutions that will ultimately convert customer satisfaction into customer delight. We strongly believe that technology and digital solutions can play an integral role in improving the customer experience. With Fastlane Claim Settlement, we aim to reduce the turn-around time for settlement of motor vehicle settlements, thereby reducing the need for physical inspection, documentation and query management.
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These people will get its benefit- The company offers a wide range of general insurance products in the retail and commercial sector at affordable prices to make insurance simple for all individuals and businesses. The company offers a complete suite of products ranging from Motor, Health, Personal Accident, Travel and Home Insurance in the retail space to Aviation, Fire, Marine, Package, Construction & Engineering and Liability Insurance in the commercial space.
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SBI General Insurance has a wide network – SBI General Insurance has established its presence in more than 23000 branches of State Bank Group and more than 5500 Regional Rural Banks (RRBs). SBI General Insurance is presently serving three major customer segments i.e. Retail Segment (for Individuals & Families), Corporate Segment (Mid to Large sized Companies) and SME Segment.
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